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      • SPORT AVENUE
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Return policy

INTERNATIONAL CASES​
LOCAL CASES ​
INTERNATIONAL CASES​

Skechers:

  • Exchanges and returns can only be processed for purchases made at Skechers retail stores in Egypt. We kindly ask you to refer your case to the store in the country of your purchase so they can assist you.
  • We can only exchange the size, if we meet the following points:
  • Model, color and size are available at Egypt’s stores.
  • The received item should be unworn, unused & in its original packaging.
  • The box and receipt must be available with the customer.

 

Anta:

  • Exchanges and returns can only be processed for purchases made at Anta Sports retail stores in Egypt. We kindly ask you to refer your case to the store in the country of your purchase so they can assist you.
  • We can only exchange the size, if we meet the following points:
  • Model, color and size are available at Egypt’s stores.
  • The received item should be unworn, unused & in its original packaging.
  • The box and receipt must be available with the customer.

 

Ecco:

  • The general rule is you cannot exchange/refund outside of the country where the product was purchased.
LOCAL CASES ​

Skechers, Anta & ecco:

Unworn & unused item(s) in original packaging can be undergo a refund or exchange within 14 days from the date of purchase, by presenting the original invoice. Or within 30 days if they have any manufacture defect from the date of purchase.

We’re a Regional company. Established in Cairo in 2009 with the aim to bring the world’s top brands to the Egyptian market.

SITE MAP
  • About Us
    • Who We Are
    • Mission & Vision
    • Core Values
    • Our People
    • Our Brands
      • Skechers History
      • Umbro History
      • Anta History
      • ECCO History
    • Our Sister Company
      • Intersport Egypt
      • Intersport Website
    • Company Profile
      • Download Company Profile
  • Shop
  • Commercial
    • Our stores
    • Multibrands outlet
      • SPORT AVENUE
    • Partners of success
      • Wholesale
  • Corporate Exellence
    • Innovation & technology
      • Anta Technology
      • Ecco Technology
      • Skechers technology
      • Umbro technology
    • Environmental sustainability
      • Anta Sustainability
      • Ecco Sustainability
      • Skechers Sustainability
    • Quality assurance & control
    • Certificates
    • Return policy
    • Awards & recognition
      • Anta awards
      • Umbro awards
      • Skechers awards
  • CSR
    • Skechers
    • Anta
    • Ecco
    • Umbro
  • Our Blog
  • Careers
    • Why work with us
    • Summer internship programs
    • Vacancies
  • Contact Us
    • Our stores
    • Bussiness Support
  • English
    • Arabic
Our BRANDS
  • Anta History
  • ECCO History
  • Skechers History
  • Umbro History
CUSTOMER SUPPORT
  • Return policy
  • Our stores
Contact
  • info@frg-eg.com
  • (+2)022-273-1405

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