- Values contribution of others whoever they are.
- Provides support in all directions (peers, reports, own manager, external stakeholders).
- Ensure the one FRG value of teamwork & collaboration in peers, direct reports filters down through their functions.
- Creates an environment where different cultures, levels and options are accepted & values.
- Ownership of change and driving others to change.
- Cascades vision & strategy in a way that make this clear
to everyone in their departments, inspires & engages others.
- Communicates transparently & ensures information is properly cascaded and shared.
- Provides frequent constructive feedback, praise & recognition.
- Provide a motivational environment.
- Coaches people & have a development plan.
- Set goals, targets & creates energy around achieving the target.
- Continually and relentlessly manages delivery of results.
- Works in a disciplined way prioritizing to get results.
- Has a ‘Yes and’ not a ‘No but’ mindset and engenders this in others.
- Consistent works to create credible & reliable image for FRG both internally and externally that inspires confidence.
Passion For Service
- Listen & respond positively to customer needs.
- Is able to listen to and understand the needs of stakeholders to create the irresistible FRG experience for all who into contact with their department.
- Develops and uses methods, processes, and systems that make it easy to do business with FRG. “Creative”
- Consider what others’ needs are and works to satisfy these within the team, and with customers whether internal or external.
- Accomplish tasks properly according to guidelines & follow principles.
- The quality of being honest and having strong moral principles.